=ASTRA RESEARCH: DISCOVER BETTER CUSTOMER DECISION-DRIVERS

Most companies lack the Qualitative and Quantitative research expertise required for better strategic insight. Tap into our network of qualified researchers to help you identify the drivers that will most impact your business.

Most organizations are well-versed in certain kinds of quantitative research but neither understand how to find qualitative insights from customers nor that these are usually the most critical insights for success. Qualitative research include the emotional, identity, and meaningful value that the most successful companies establish with their customers. These drivers often override quantitative value (price and performance/features), even in an enterprise (B2B and B2G) context.

These insights are more difficult to find but techniques like observation, interviews, photo scans, ethnography, document analysis, laddering, etc. are well-established ways of determining the most important drivers and understandings of customer behavior. Our researchers are well-versed in these techniques and can quickly establish a research plan for your needs, training, and even conducting this research for you. The insights they help you establish will be the basis for identifying better market opportunities and a better strategy for your organization.

Contact us to contract for their services.